Software or Settings Preventing Cash Back
RebatesMe Cash Back only works when our system can communicate with the stores where you’re shopping. Stores must recognize you as our member when you shop, and we must receive information from the store about your purchase.
If you’re experiencing technical difficulties, we encourage you check your cookies and any ad-blocking software you may have installed.
Cookies
We use cookies to make sure you receive your Cash Back. If you’re using security or protection software, you’ll need to ensure that the settings allow cookies from RebatesMe and the store sites where you’d like to shop.
To ensure you receive Cash Back, be aware that:
--There is security software, like Kaspersky, and protection software that may prevent you from earning Cash Back.
--If you’re using firewall software, like Zone Alarm or Norton Internet Security, you’ll need to keep the ad-blocking option turned off during your shopping trips.
--Toolbars that are installed in your browser may redirect your shopping trip from RebatesMe and take credit for your order. If you have toolbars installed, you’ll need to make sure they’re not linked to other shopping rewards or coupon sites.
--Shopping trips in private or incognito mode, as well as spyware or adware programs, can disrupt proper reporting of your shopping trip and prevent you from earning Cash Back.
--If you experience issues signing in and using RebatesMe, you may need to adjust your security or privacy browser settings.
Ad-Blocking Software
If you have an ad blocker installed, you may experience issues earning Cash Back with RebatesMe. Ad blockers can prevent us from tracking your shopping, which is necessary for determining when you qualify for Cash Back. If you have AdBlock or Adblock Plus, you can try adding the RebatesMe Cash Back Shopping filter list, which tells your software to remove blocking for certain stores.
In some instances, adding the RebatesMe Cash Back Shopping filter list won’t successfully enable Cash Back. If you continue to see ad blocker alerts after adding the filter above or if you have an ad blocker other than Ad Block, Ad block Plus or u Block, you can disable your ad blocker during your shopping trips, and then re-enable it after you’re done.
Please also note that whitelisting RebatesMe.com will not resolve any issues. If you whitelist RebatesMe.com, you will not see the ad blocker alerts, but issues preventing you from earning Cash Back may still occur.
How to Turn off Content Blockers on Your Mobile Device
RebatesMe Cash Back only works when our system can communicate with the stores where you’re shopping. Stores need to recognize you as our member when you shop, and we need to receive information from the store about your order.
Content Blockers
If you have content blockers installed on your mobile device, we won’t be able to track your shopping and determine when you qualify for Cash Back.
To make sure you get Cash Back, we recommend that you either shop disable your content blockers while shopping.
When you’re done shopping, you can follow these same steps and turn on all the content blockers again.
